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The tourism business today is one of the actively developing structures in Uzbekistan. After the pandemic, people clearly began to understand that it is better not to postpone travel for later, because no one knows what surprises life will arrange for us. And it remains for travel agencies to take advantage of the demand and make the right offers that cannot be refused. So, we have chosen 5 ways to increase income in the tourism business.

1. Creation and development of a site in social networks and for mobile operators. Today, if you are not on the Internet, then you are not anywhere. To present your travel products, the most correct way would be to create a travel agency website. But do not forget, half of the users are looking for any information on a mobile device. In order not to lose so much traffic, you should pay attention to how your site is displayed for mobile users.

2. Engage in building long-term relationships with clients. If the travel agency is not working on building relationships with customers, then the business will not be able to make a profit. It is necessary to build relationships not only with new, but also with regular customers. It is imperative to engage in training and advanced training of employees who work with your customers in order to improve the level of service.

3. Develop additional services. Let your customers pay the way they like. If you work offline, implement card payment systems. Organize the sale of air and railway tickets, transfer to the airport, meeting at the airport, booking a car, tickets for events, organizing photo shoots, credit tours, booking restaurants, SMS informing. It is also possible to organize personal tours or an individual excursion route, conduct walking tours, hikes, trainings, bike tours, etc.

4. Maintaining the level of competitiveness of the tourist product. Travel agencies should attach great importance to the analysis of their strengths and weaknesses. And also to be constantly in development, in search of extraordinary ideas and advertising. And most importantly, constantly increase and expand offers for customers. It will be important to study the work of competitors in order to analyze their own activities. An easy way to explore is to become a competitor's customer. Go through all the possible paths of their potential consumers.

5. Improving the quality of customer service. It is very important to have feedback from customers in order to understand their needs, offer trips that will bring them vivid experiences, and also optimize business processes. If there is negativity or dissatisfaction with the product, it is worth paying attention to this and trying to resolve the problems of your customers. Pay attention to increasing loyalty among those who already use your product. Arrange a competition among your staff - this will increase motivation and quality of work.