Training for staff of Rayyan Hotel Tashkent took place
On November 10 this year in the Kibray district of Tashkent region, Rayyan Hotel Tashkent hosted a training for the staff of the hotel Housekeeping department of this hotel.
The training was organized by the Association of Private Tourism Agencies of Uzbekistan with the support of the Main Department of Tourism and Cultural Heritage of the Tashkent region.
Trainer: German hospitality expert, economist-educator with professional experience in the field of catering and hospitality (development of quality standards for hotels and restaurants, development of checklists of work processes in various areas of the hotel / restaurant business) - Fred Schur.
As part of the training, the above personnel of Rayyan Hotel Tashkent were trained in the following areas: verbal and non-verbal communication and complaints management.